
Businesses spend a fortune on advertising and marketing in order to make the phone ring... so why isn't it answered every time someone calls. People want to talk to people - not answering the phone professionally and efficiently simply destroys a business reputation at the 1st point of contact.
Imagine you are calling a company for the 1st time and the phone is constantly engaged, goes to voicemail, just rings and rings or is answered by a child? What is your opinion of that business?
So what do people think of your business when that happens...and it does happen!


